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User Journeys designed

AI Cloud user docs should start with what people are trying to do, not with the implementation folders that make it possible.

Core Journeys

JourneyStartSuccess conditionFollow-up page
Get accessSign in and verify tenant/project contextUser lands in the right workspace with the expected roleAccount and Access
Protect accountAdd or manage MFA, sessions, keysAccount posture matches the provider and user intentAccount and Access
Launch capacitySelect GPU capacity or app and request launchAllocation moves to activeLaunch and Operate
Connect and workUse browser or SSH access on active workloadWorkload is reachable and usableLaunch and Operate
Track spend and dataUnderstand credits, balance, billing, storageUser knows current usage and ownershipBilling and Storage
Recover from issuesHandle failed, blocked, or recovery statesUser knows the next safe actionTroubleshooting
Govern tenantReview membership, keys, spend, and escalation pathTenant admin can safely manage the workspaceTenant Administration

Role View

  • End user: account protection, launch, connect, release.
  • Customer admin: membership, project posture, budgets, support escalation.
  • App or SDK consumer: switch to Build on AI Cloud once the question becomes integration rather than product use.

Flow Coverage Rule

Every major user flow should exist here before the team claims product completeness. If a page or feature exists in the app but not in this flow map, the documentation portal should treat it as missing coverage rather than done.